THERE’S no doubt about it, Reading Buses is a place where it likes its stars to shine.
Two more of its employees have been rewarded for their outstanding performances.
The company, which provides bus services to Reading and the surrounding area, holds the monthly awards to recognise good service.
And Woodley-based support services manager Kevin Pinches is one of them.
The 49-year-old, who has worked for the Great Knollys Street-based firm for 20 years, was nominated for working diligently to ensure the smooth operation of services during times of planned and unplanned disruption, including the recent storms.
Reading Buses said that he provided regular support and assistance to the control room team, generally helping without being asked, while coordinating service changes in response to the various school closures during high winds.
And a member of the public nominated driver Richard Whittle, after a busy journey on the Sky Blue 16 route.
They said that the 54-year-old has taken time to help customers who needed it throughout the journey.
The customer said: “The driver could see people needed assistance so he got out to assist each time. This was actioned very swiftly and did not really impact on time. It was a pleasure to see these actions, and all done naturally.
“I think most of the passengers praised the driver on our way off the bus. ”
Mr Whittle has worked for the firm for 12 years.
Caroline Anscombe, HR Director for Reading Buses, said it was an honour to award the men their stars.
“Both Kevin and Richard demonstrate our company values so well,” she said.
“Kevin has gone above and beyond in his new role and is respected by colleagues from across the business, while Richard’s excellent customer service and practical assistance, as well as patience and understanding to customers, is a true asset to the company.”
