AN ORGANISATION dedicated to supporting the18 million people in the UK who are deaf, or who have hearing loss or tinnitus, wants to hear about their experiences using public transport.
The Royal National Institute for Deaf People (RNID) is asking people from the deaf community to take part in a major national survey.
Victoria Boelman, Director of Policy and Insight at RNID, said: “Public transport is an essential part of everyday life, but for people who are deaf or have hearing loss, journeys by services like trains, buses or ferries can be a huge challenge.
“Inaccessible audio announcements, a lack of deaf awareness amongst staff and no signed information for deaf British Sign Language (BSL) users are all barriers that can lead to stress, missed journeys and seriously affect people’s confidence when using public transport.”
Whether people with hearing loss use public transport regularly, or avoid it altogether, their answers, says RNID, will be invaluable and will help the organisation work with transport providers, policymakers and technology companies to push for real, lasting improvements.
The survey, part of a major project, funded by the Motability Foundation, can be accessed until Monday, April 13.
To take part, people can visit: rnid.org.uk/transport-survey
