THERE are three reasons why a Pangbourne restaurant has won a major dining award.
That’s the view of Erdi Dilek, general manager of the La’De Kitchen, which has just scooped the Customer Satisfaction category in the British Kebab Awards for the second year in a row.
Erdi cites a triple approach which saw the popular Mediterranean restaurant come out tops at a glizty ceremony at London’s Park Plaza hotel.
“Firstly, the food must be the best, customer service should be exceptional and the restaurant should be well-known,” he explained.
“If one of those ingredients is missing, it means you will fail.”
Kebab restaurants from across the country took part in the competition which is in its eleventh years and is recognised as the industry’s leading awards.
Prime Minister Rishi Sunak sent a message of congratulations to the organisers, and the nominees were joined by celebrities and award-winning chefs and managers.
Erdi said judges were impressed that La’De Kitchen, which also won the Best Newcomer Award in 2021, had such a huge number of excellent reviews.
“They checked the number of our reviews, which had to have a rating higher than 4.5,” he said.
“A lot of restaurants and companies use bots to boost this but they will be find out if it’s fake.
“The judges also tested our food, asking questions about its originality and creation.
“The prestige of the award is the most important thing, as people can check who won this award in the Berkshire area.”
La’De Kitchen serves selected Mediterranean dishes from Turkish, Greek and Italian cuisines.
Using fresh and local seasonal ingredients, chefs at La’De Kitchen take great care in presenting guests with deliciously made dishes. From mezes to kebabs, there are dishes that cater for every dietary need.
Open seven days a week, it is popular with both locals and people travelling further afield.
Added Erdi: “We are honoured to have won another award and we will strive to ensure our customers continue to receive the best service and the best food when they come here.”
La’De Kitchen always has a branch in Woodley, and restaurants offer the ability to dine in, click and collect, and have home deliveries. For more details, log on on: https://www.ladekitchen.com/