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Reading healthcare champions help reach town’s wider community

James Aldridge, local democracy reporter by James Aldridge, local democracy reporter
Monday, December 25, 2023 7:02 am
in Featured, Reading
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The Community Wellbeing Hub in Oxford Road, Reading. Picture: Local Democracy Reporting Service

The Community Wellbeing Hub in Oxford Road, Reading. Picture: Local Democracy Reporting Service

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Language barriers and unequal treatment are among concerns about health that were raised at a recent community wellbeing get together in Reading.

Members of the town’s diverse communities and health professionals attended a meeting where issues of health and wellbeing were discussed.

Guests said barriers for people who speak languages such as Somali, Arabic and Urdu have led to communication issues with health professionals such as doctors and dentists. Others said they felt treated differently due to their race.

These issues were discussed at a Community Health Champions meet-up at The Reading Community Wellbeing Hub in Oxford Road held on Tuesday, December 19.

A programme included speeches, group activities and a chat circle where the concerns were voiced.

Among the suggestions floated was a register of GPs who speak different languages.

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Then, certificates were presented by Dr Ejaz Elahi to four volunteers who have become Community Health Champions. They went to: Dr Hilda Eshieshi, Chelsea Otto, Deborah Alie and George Matthew.

Community Health Champions are residents of Reading who assist their community and the public by ensuring that individuals are aware of, and knowledgeable about services and activities that are important to their health and well-being whilst receiving feedback from contacts on areas where health improvements can be made.

The initiative emerged from the Community Vaccine Champions programme set up during the coronavirus pandemic to address vaccine hesitancy.

The meeting was hosted by the Alliance for Cohesion and Racial Equality (ACRE).

Mr Matthew, ACRE lead for the Community Health Champions said: “We were trained by a tutor at the New Directions College, ACRE is now in partnership with the Reading Public Health Team so people can register and be trained to become Community Health Champions.

“Then we network with people. We had a group of people from the Nepali community, we trained them as health champions, then they go back into the community to start talking about vaccines, diet and diabetes.

“It’s not about giving them advice, it’s just giving them information of how to get that advice if they need it, and that’s the key message.

“We give people the information about where to get advice.”

After the certificates were presented, guests took part in a competition to win prizes, a lunch and a closing dance.

Among those present was a representative of Healthwatch Reading, which _ and Abid Masood a vaccine expert, who spoken to ACRE members before.

Mr Masood said: “I was asked to give a talk on the vaccine because there was a lot of hesitancy.

“The covid vaccines were accelerated to patients because of a worldwide need, and there was a concern that they hadn’t been properly tested, which was without foundation.

“It was to explain to them in simple layman’s terms language the drug approval process and allay their concerns, that vaccination is not a big deal, and to not make mountains out of a molehill.

“It was to give them an opportunity to ask questions. When they hear the answers, they feel quite relaxed.”

To sign up as a community health champion, call: 07841 253880, or email: acrereading.org

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