The ongoing issues with Reading’s water pressure has seen Thames Water open a second water station.
Residents in the west of Reading can stock up with bottles to tide them over until the situation has been resolved.
On Saturday, a problem at Pangbourne Water Treatment Works saw the taps start to run dry across the RG1, RG8, RG30 and RG31 postcode areas.
Yesterday, the firm thought the issue had been fixed, but an airlock saw the fault reoccur and residents started seeing supplies fail.
Today (Monday, January 22), the issue remains, compounded by leaks in east Reading.
It has set up a bottled water station in the car park of the Tesco Extra store in Napier Road, and says its teams will place the bottles into people’s vehicles directly. They also want people to only take what they need.
Now it has launched a second one, to help Tilehurst-area residents.
A Thames Water spokesperson said: “In addition to the bottled water station at Tesco Extra on Napier Road in Reading, we have now opened a second bottled water station at Meadway Sports Centre on Conwy Road, both will remain open until 9pm.”
On the wider issues, they added: “We’re really sorry to customers in the Reading, Pangbourne and Tilehurst areas who are experiencing no water or low pressure, due to airlocks in our mains pipes.
“This follows technical issues at our Pangbourne Water Treatment Works, which were resolved on Saturday afternoon. As our reservoirs refill, we expect water pressures to continue to increase across our network, bringing water supplies back to normal in the coming days.
“We have opened a bottled water station at Tesco Extra on Napier Road in Reading. We will continue to deliver bottled water to customers on our Priority Service Register.
“We’d like to thank our customers for their continued patience while we fix this, they can find the latest updates by visiting our website.”
For more details, Thames Water has set up a dedicated webpage: https://www.thameswater.co.uk/network-latest/pangbourne-wtw-outage-20-jan-2024
