A HOUSEBUILDER says it’s lucky 13, after receiving the highest rating in a survey of its customers.
David Wilson Homes Southern says it has been given the maximum five-star rating by the New Home Builders Federation (HBF) annual New Homes Customer Satisfaction Survey.
It is the 13th year in a row that the the housebuilder has received this maximum rating.
The number of stars is based on customer responses to the question: “Would you recommend your builder to a friend?”. More than 90% of David Wilson Homes customers said they would recommend the housebuilder to a friend.
Stewart Baseley, executive chairman of the Home Builders Federation, said: “To achieve a Five Star rating demonstrates the commitment of the company to its customers and is a significant achievement.”
To celebrate its latest Five Star award, Barratt Developments is donating £100,000 to Starlight, a charity that provides distraction and boxes filled with sensory toys and games to hospitals around the country.
Cathy Gilman, CEO of Starlight, said: “Thank you so much to Barratt Developments for choosing Starlight for such a significant donation.
“Their generosity will help us to provide time, space and even more opportunities for play in hospital for seriously ill children across the UK.
“Thanks to David Wilson Homes, we will be protecting play with important resources like Distraction Boxes, Boost Boxes and sensory trolleys.”
And Campbell Gregg, managing director at David Wilson Homes Southern, said: “We are very proud to have been rated by our customers as a Five Star housebuilder for a record 13 years in a row.
“We focus on looking after customers by building high-quality homes using sustainable methods and materials, so it is always great to hear back from them saying how much they value this, and rate us so highly.”
The HBF New Homes Survey is one of the largest surveys of its type in the country and is completed by nearly 50,000 people.
David Wilson Homes current developments include Newbury Racecourse and Donnington Heights in Newbury, and Landmark Square in Wokingham.
