TWO team members from Reading Buses are the latest to be named stars of the month in the company’s reward programme.
The Great Knollys Street firm said the awards acknowledge two key areas of its operations.
The first has gone to engineering administrator Kerry Davey, who has worked for the company for 17 years.
Operations support manager Richard Moxom was one of the people who nominated her, and said she had recently organised a solution to a repeat vehicle issue.
He added that he had always found her to be ‘incredibly helpful and proactive’ and felt her positivity and ‘can do’ attitude was an asset to the company.
Her nomination was seconded by chief engineer Tom Ranson, who said Ms Davey is an ‘outstanding member of the engineering team’ who had really stepped up while Reading Buses recruits a new engineering manager to join the team.
“Kerry has taken on many additional tasks, accomplishing them with exemplary efficiency and always with a brilliant positive energy and can-do attitude,” he said.
Her certificate described her as an ‘outstanding’ member of the engineering team and support to other departments.
The second nomination is driver Tim Bonewell, who has been with Reading Buses for seven years.
The Tilehurst man was nominated by a customer who said she was ‘so moved at how kind he was.’
“He said ‘thank you and have a lovely day’ to everyone leaving his bus. It was so warm and genuine each time and I am certain it will have made a huge difference to many on his bus this morning.
“Tim’s approach today solidifies why we really feel a part of something lovely and of community spirit.”
His certificate praised his ‘outstanding’ customer service to each and every customer, making people feel valued and cared about.
Reading Buses said he had an ‘excellent’ all-round performance and work ethic as well as fostering a real community spirit among local bus users.
The firm’s HR director, Caroline Anscombe, said: “Both Kerry and Tim are well deserved Stars of the Month.
“They have demonstrated that consistent hard work and a positive attitude can make all the difference, not just to our customers, but colleagues behind the scenes as well.”
